30 Day Money Back Guarantee
OUR GUARANTEE
Love our treats, OR your money back…
Here’s how it works:
You have 30 days from the day your treat is delivered to open it, try it, and request a refund if you don’t end up loving it.
Simply email the BTH team at support@bigtreathealth.com with the subject line REFUND REQUEST & your order details included order number.
This is our promise to you because we’re confident in the taste and quality of all our treats.
Please note that this guarantee applies only to first-time purchases, of a specific product, and approved refund requests do not include shipping and handling fees.
**We may require that treat be sent back. Once the refund request is made via email our support team will include instructions on how to return.